NOTICE TO Mazda AS REQUIRED; ABOVE SHALL BE SENT TO THE; FOLLOWING ADDRESS- Page 551

2021 Mazda Mazda3 Sedan Owners Manual

Table of Contents

When Driving
Customer Information and Reporting Safety Defects
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7. California Civil Code Section

1793.2 (d) requires that, if Mazda

or its representative is unable to

repair a new motor vehicle to

conform to the vehicle's applicable

express warranty after a reasonable

number of attempts, Mazda may be

required to replace or repurchase

the vehicle. California Civil Code

Section 1793.22 (b) creates a

presumption that Mazda has had a

reasonable number of attempts to

conform the vehicle to its

applicable express warranties if,

within 18 months from delivery to

the buyer or 18,000 miles on the

vehicle's odometer, whichever

occurs 

fi

rst, one or more of the

following occurs:

The same nonconformity [a

failure to conform to the written

warranty that substantially impairs

the use, value or safety of the

vehicle] results in a condition that

is likely to cause death or serious

bodily injury if the vehicle is

driven 

AND

 the nonconformity

has been subject to repair two or

more times by Mazda or its

agents 

AND

 the buyer or lessee

has directly noti

fi

ed Mazda of the

need for the repair of the

nonconformity; OR

The same nonconformity has

been subject to repair 4 or more

times by Mazda or its agents

AND

 the buyer has noti

fi

ed

Mazda of the need for the repair

of the nonconformity; OR

The vehicle is out of service by

reason of repair of

nonconformities by Mazda or its

agents for a cumulative total of

more than 30 calendar days after

delivery of the vehicle to the

buyer.

 

NOTICE TO Mazda AS REQUIRED

ABOVE SHALL BE SENT TO THE

FOLLOWING ADDRESS

:

Mazda North American Operations

200 Spectrum Center Drive Suite

100

Irvine, California 92618

ATTN

:

 Customer Mediation

 

8. The following remedies may be

sought in BBB AUTO LINE

:

 repairs,

reimbursement for money paid to

repair a vehicle or other expenses

incurred as result of a vehicle

nonconformity, repurchase or

replacement of your vehicle, and

compensation for damages and

remedies available under Mazda's

written warranty or applicable law.

9. The following remedies may 

not

 be

sought in BBB AUTO LINE

:

 punitive

or multiple damages, attorneys'

fees, or consequential damages

other than as provided in California

Civil Code Section 1794 (a) and

(b).

10.You may reject the decision issued

by a BBB AUTO LINE arbitrator. If

you reject the decision, you will be

free to pursue further legal action.

The arbitrator's decision and any

fi

ndings will be admissible in a

court action.

Customer Information and Reporting Safety Defects

Customer Assistance

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Detailed Information for 2021 Mazda Mazda3 Sedan Owners Manual

Lists of information found in 2021 Mazda Mazda3 Sedan Owners Manual - Page 551

  • 7. California Civil Code Section 1793.
  • 93.22 (b) creates a presumption that Mazda has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within 18 months from delivery to the buyer or 18,000 miles on the vehicle's odometer, whichever occurs fi rst, one or more of the following occurs:  The same nonconformity [a failure to conform to the written warranty that substantially impairs the use, value or safety of the vehicle] results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven AND the nonconformity has been subject to repair two or more times by Mazda or its agents AND the buyer or lessee has directly noti fi ed Mazda of the need for the repair of the nonconformity; OR  The same nonconformity has been subject to repair 4 or more times by Mazda or its agents AND the buyer has noti fi ed Mazda of the need for the repair of the nonconformity; OR  The vehicle is out of service by reason of repair of nonconformities by Mazda or its agents for a cumulative total of more than 30 calendar days after delivery of the vehicle to the buyer.
  • 8. The following remedies may be sought in BBB AUTO LINE : repairs, reimbursement for money paid to repair a vehicle or other expenses incurred as result of a vehicle nonconformity, repurchase or replacement of your vehicle, and compensation for damages and remedies available under Mazda's written warranty or applicable law.
  • 9. The following remedies may not be sought in BBB AUTO LINE : punitive or multiple damages, attorneys' fees, or consequential damages other than as provided in California Civil Code Section 1794 (a) and (b).