7. California Civil Code Section
1793.2 (d) requires that, if Mazda
or its representative is unable to
repair a new motor vehicle to
conform to the vehicle's applicable
express warranty after a reasonable
number of attempts, Mazda may be
required to replace or repurchase
the vehicle. California Civil Code
Section 1793.22 (b) creates a
presumption that Mazda has had a
reasonable number of attempts to
conform the vehicle to its
applicable express warranties if,
within 18 months from delivery to
the buyer or 18,000 miles on the
vehicle's odometer, whichever
occurs
fi
rst, one or more of the
following occurs:
The same nonconformity [a
failure to conform to the written
warranty that substantially impairs
the use, value or safety of the
vehicle] results in a condition that
is likely to cause death or serious
bodily injury if the vehicle is
driven
AND
the nonconformity
has been subject to repair two or
more times by Mazda or its
agents
AND
the buyer or lessee
has directly noti
fi
ed Mazda of the
need for the repair of the
nonconformity; OR
The same nonconformity has
been subject to repair 4 or more
times by Mazda or its agents
AND
the buyer has noti
fi
ed
Mazda of the need for the repair
of the nonconformity; OR
The vehicle is out of service by
reason of repair of
nonconformities by Mazda or its
agents for a cumulative total of
more than 30 calendar days after
delivery of the vehicle to the
buyer.
NOTICE TO Mazda AS REQUIRED
ABOVE SHALL BE SENT TO THE
FOLLOWING ADDRESS
:
Mazda North American Operations
200 Spectrum Center Drive Suite
100
Irvine, California 92618
ATTN
:
Customer Mediation
8. The following remedies may be
sought in BBB AUTO LINE
:
repairs,
reimbursement for money paid to
repair a vehicle or other expenses
incurred as result of a vehicle
nonconformity, repurchase or
replacement of your vehicle, and
compensation for damages and
remedies available under Mazda's
written warranty or applicable law.
9. The following remedies may
not
be
sought in BBB AUTO LINE
:
punitive
or multiple damages, attorneys'
fees, or consequential damages
other than as provided in California
Civil Code Section 1794 (a) and
(b).
10.You may reject the decision issued
by a BBB AUTO LINE arbitrator. If
you reject the decision, you will be
free to pursue further legal action.
The arbitrator's decision and any
fi
ndings will be admissible in a
court action.
Customer Information and Reporting Safety Defects
Customer Assistance
8-5
Mazda3_8JM2-EA
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