Customer Information; Customer Assistance; Regional Offices- Page 221

2002 Mazda Millenia Owners Manual

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9-5

Customer Information

Customer Assistance

Form No. 8Q47-EA-01F

Canadian Motor Vehicle Arbitration Plan (CAMVAP)

If a specific item of concern arises, where a solution cannot be reached between an owner, 
Mazda, and/or one of it’s dealers (that all parties cannot agree upon), the owner may wish 
to use the services offered by the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).

CAMVAP uses the services of Provincial Administrators to assist consumers in scheduling 
and preparing for their arbitration hearings. However, before you can proceed with 
CAMVAP you must follow your Mazda dispute resolution process as outlined previously.

CAMVAP is fully implemented in all provinces and territories.
Consumers wishing to obtain further information about the Program can obtain an 
information booklet from your dealer, the Provincial Administrator or the Canadian Motor 
Vehicle Arbitration Plan Office at the following address or telephone number.

Canadian Motor Vehicle Arbitration Office
235 Yorkland Boulevard, suite 300
North York, Ontario
M2J 4Y8
1 (800) 207-0685

Regional Offices

Provincial Administrators may be reached locally as listed below:

Province/Territory

CAMVAP Number

British Columbia & Yukon Territories

(604) 681-0312

Alberta & Northwest Territories

(403) 426-0650

Saskatchewan

(306) 352-9259

Manitoba

(204) 942-7166

Ontario

(416) 596-8824

Atlantic Canada

(902) 422-5413

Quebec

(418) 649-1330

REGIONAL OFFICES

AREAS COVERED

MAZDA CANADA INC. WESTERN REGION 8171 

ACKROYD ROAD SUITE 2000 RICHMOND B.C. 

V6X 3K1

(604) 303-5670

ALBERTA, BRITISH COLUMBIA, MANITOBA, 

SASKATCHEWAN, YUKON

MAZDA CANADA INC. CENTRAL/ATLANTIC 

REGION 305 MILNER AVENUE SUITE 400 

SCARBOROUGH, ONTARIO M1B 3V4 

1 (800) 263-4680

ONTARIO, NEW BRUNSWICK, NOVA SCOTIA, 

PRINCE EDWARD ISLAND, NEWFOUNDLAND

MAZDA CANADA INC. QUEBEC REGION 6111 

ROUTE TRANS CANADIENNE POINTE CLAIRE, 

QUEBEC H9R 5A5

(514) 694-6390

QUEBEC

J76Y.book  Page 5  Wednesday, March 27, 2002  5:04 PM

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