Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-15517667) - 2022 - CRC - 2/2/21
2022 Buick Limited Warranty and Owner Assistance Information
Important Message to Owners...
s Commitment . . . . . . . . . . . . . . . . . . . . . 1
Owner Assistance . . . . . . . . . . . . . . . . . . . . . . . . 1
Buick
s Participation in an Alternative
Dispute Resolution Program . . . . . . . . . . . . 1
United States . . . . . . . . . 1
New Vehicle Limited Warranty . . . . . . . . . . 2
Emission Control System Warranty . . . . . . 3
What Is Covered . . . . . . . . . . . . . . . . . . . . . . . . . 5
What Is Not Covered . . . . . . . . . . . . . . . . . . . . 9
Things to Know About the New Vehicle
. . . . . . . . . . . . . . . . . . . . . . 13
Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Vehicle Operation and Care . . . . . . . . . . . . . 13
Maintenance and Warranty Service
Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chemical Paint Spotting . . . . . . . . . . . . . . . . 14
Warranty Coverage
Permanent Relocation . . . . . . . . . . . . . . . . . . 14
Original Equipment Alterations . . . . . . . . . 15
Recreation Vehicle and Special Body or
Equipment Alterations . . . . . . . . . . . . . . . . 15
Emission Control Systems Warranty
How to Determine the Applicable
Emissions Warranty . . . . . . . . . . . . . . . . . . . 16
Federal Emission Control System
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
California Emission Control System
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 20
Maintenance and Repairs . . . . . . . . . . . . . . . 20
Claims Procedure . . . . . . . . . . . . . . . . . . . . . . . 21
Customer Satisfaction Procedure
State Warranty Enforcement Laws
. . . . . . . . . . . . . . . . . . . . . . . . . 25
Special Coverage Adjustment Programs
. . . . . . . . . . . . . . 27
Customer Assistance for Text Telephone
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Courtesy Transportation Program