Customer Information; Reporting Safety; Reporting Safety Defects- Page 333

Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

9085356) - 2016 - CRC - 5/20/15

332

Customer Information

Reporting Safety
Defects

Reporting Safety Defects
to the United States
Government

If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.

If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to

http://www.safercar.gov;

or

write to:

Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590

You can also obtain other
information about
motor vehicle safety from

http://www.safercar.gov

.

Reporting Safety Defects
to the Canadian
Government

If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited.

Call Transport Canada at
1-800-333-0510 or write to:

Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1

Reporting Safety Defects
to General Motors

In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify General Motors.

Call 1-800-521-7300, or write:

Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232

–

5136

In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:

General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
Oshawa, Ontario L1H 8P7