Interior Features; Android Auto™ use-related issues; Audio Set [Type B (touchscreen)]- Page 411

2021 Mazda CX-3 Cx 3 Owners Manual

Table of Contents

When Driving
Interior Features
Customer Information and Reporting Safety Defects
background image

Symptom

Cause

Solution method

When using an iPhone

®

 as a Blue

tooth

®

audio device, the iPhone

®

connection unexpectedly switches to
the Apple CarPlay™ connection.

The iPhone

®

 is connected to Apple

CarPlay™.

If Apple CarPlay™ is not used, can

cel the Apple CarPlay™ wireless
connection using the audio unit set

ting or iPhone

®

 setting. Refer to

Switching to Apple CarPlay™ on
page 5-86.

Android Auto™ use-related issues

Symptom

Cause

Solution method

The Android Auto™ mode does not
launch even though the An

droid™-genuine connector cord is
inserted into the USB port and it is
connected to my Android™ Smart

phone.

The Android Auto™ application has
not been downloaded to your An

droid™ Smartphone.

To use Android Auto™ with your
vehicle, the Android Auto™ appli

cation is required on your An

droid™ Smartphone. Download the
Android Auto™ application from
the Google Play™.

You used the wrong USB port.

Use the USB port displaying the 
mark to start the Android Auto™
mode.

The error message, “Mobile device
error” is displayed after connecting
my Android™ Smartphone to the
USB port.

There is mis-communication be

tween the vehicle's audio system
and your Android™ Smartphone.

Disconnect the connector cord from
the USB port once and then recon

nect it.

Your Android™ Smartphone cannot
be paired because another device is
connected via Bluetooth

®

.

Disconnect the other device's Blue

tooth

®

 connection, disconnect the

connector cord of the Android™
Smartphone from the USB port
once, and then reconnect it.

The icon of the application I want to
use is not displayed on the home
screen while in Android Auto™
mode.

Only applications compatible with
Android Auto™ are displayed on
the screen.

Contact the application's supplier.

Voice recognition is poor or in

correct.

Voice recognition responds slow

ly or it does not work.

If you are having difficulty using
the voice recognition, visit the An

droid Auto™ support site or contact
Google™.

There is a difference in the audio
volume between Bluetooth

®

 audio

and Android Auto™.

Check the volume of the audio on
the device connected via Blue

tooth

®

. The volume on some devi

ces connected via Bluetooth

®

 can

be adjusted.

Interior Features

Audio Set [Type B (touchscreen)]

5-129

CX-3_8JL1-EA-20G_Edition1_old

2020-5-22 15:31:00

Detailed Information for 2021 Mazda CX-3 Cx 3 Owners Manual

Lists of information found in 2021 Mazda CX-3 Cx 3 Owners Manual - Page 411

  • 86. Android Auto™ use-related issues Symptom Cause Solution method The Android Auto™ mode does not launch even though the An ‐ droid™-genuine connector cord is inserted into the USB port and it is connected to my Android™ Smart ‐ phone.