Interior Features; Audio Set [Type B (touchscreen)]- Page 414

Symptom

Cause

Solution method

Does not connect automatically
when starting the engine.

The pairing information is updated
when the device OS is updated.

Perform pairing using the following
procedure:
1. Delete the applicable Blue

‐

tooth

®

 device on the Mazda

Connect.

2. Delete “Mazda” from the Blue

‐

tooth

®

 search screen of the

Bluetooth

®

 device.

3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth

®

 device once, then

turn it back on. If pairing is still not
possible after this, contact an Au

‐

thorized Mazda Dealer or Mazda
Bluetooth

®

 Hands-Free Customer

Service.

*

1 Setting which detects the existence of a device external to the Bluetooth

®

 unit.

NOTE



When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth

®

 unit.



If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth

®

 search on your mobile device once again, and pair to a newly detected

“Mazda”.



Before you pair your device, make sure that Bluetooth

®

 is “ON”, both on your phone and

on the vehicle.



If Bluetooth

®

-enabled devices are used in the following locations or conditions,

connection via Bluetooth

®

 may not be possible.



The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.



The device contacts or is covered by a metal object or body.



The device is set to power-saving mode.



Different Bluetooth

®

-enabled devices can be used for Bluetooth

®

 Hands-Free and

Bluetooth

®

 audio. For example, device A can be connected as a Bluetooth

®

 Hands-Free

device and device B can be connected as a Bluetooth

®

 audio device. However, the

following may occur when they are used at the same time.



The Bluetooth

®

 connection of the device is disconnected.



Noise occurs in the Hands-Free audio.



Hands-Free operates slowly.

Interior Features

Audio Set [Type B (touchscreen)]

5-132

CX-3_8JL1-EA-20G_Edition1_old

2020-5-22 15:31:00