Mazda Bluetooth; Interior Features; Audio Set [Type B (touchscreen)]- Page 412

Symptom

Cause

Solution method

The Apple CarPlay™ wireless con

‐

nection being used cannot be
switched to the Android Auto™
connection.

There are many possible reasons for
this such as:



The Android™ Smartphone is
connected in charging mode.



The Android Auto™ connection
is conflicting with the Apple Car

‐

Play™ wireless connection.

Set up the connection to Android
Auto™ according to the procedure
[If Android Auto™ cannot be con

‐

nected]. Refer to How to use the
Android Auto™ mode on page
5-92.

Mazda Bluetooth

®

 Hands-Free Customer Service

If you have any problems with Bluetooth

®

, contact our toll-free customer service center.



U.S.A.

Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect



Canada

Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.com



Mexico

Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx

Bluetooth

®

 Device pairing, connection problems

Symptom

Cause

Solution method

Unable to perform pairing.

―

Make sure that the Bluetooth

®

 de

‐

vice is compatible with the Blue

‐

tooth

®

 unit, and that Bluetooth

®

 and

Find Mode

*1

 are on and the airplane

mode is off in the Bluetooth

®

 device

setting. Turn off the power of the
Bluetooth

®

 device once, then turn it

back on. Try connecting from the
Bluetooth

®

 device. If pairing is still

not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth

®

 Hands-Free Customer

Service.

Interior Features

Audio Set [Type B (touchscreen)]

5-130

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2020-5-22 15:31:00