Customer Assistance (Mexico); Customer Assistance; Customer Information and Reporting Safety Defects- Page 546

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Customer Information and Reporting Safety Defects

Customer Assistance

Customer Assistance (Mexico)

Your complete and permanent satisfaction is our business. We are here to serve you. All 

Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in 

top condition.

If you have any questions or recommendations for improvement regarding the service of 

your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take 

the following steps:

 Contact Your Mazda Dealer

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to 

address the issue.



 If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, 

SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of 

the dealership or the OWNER.



 If it becomes necessary to have the components or wiring system for the supplementary 

restraint system modified to accommodate a person with certain medical condition in 

accordance with a certified physician you must contact your dealership in order to avoid 

the potential loss of the warranty of your vehicle which may occur if some third party is 

hired by the customer to make any modifications to this system.

Log on: at www.mazdamexico.com.mx

Answers to many questions, including how to locate or contact a local Mazda dealership in 

Mexico, can be found here.

E-mail: click on “Contactanos” at the top of the page at www.mazdamexico.com.mx

By phone at: 01 800 01 MAZDA (62932)

By letter at:

Attn: Customer Assistance

Mazda Motor de Mexico

Mario Pani #150, PB Col. Lomas de Santa Fe

Mexico, D.F. C.P. 05300

Del. Cuajimalpa de Morelos

Tel: Customer Assistance

01 800 01 MAZDA(62932).

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