Reporting Safety Defects; Reporting Safety Defects(U.S.A.); Customer Information and Reporting Safety Defects- Page 549

8–13

Customer Information and Reporting Safety Defects

Reporting Safety Defects

Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause 

injury or death, you should immediately inform the National Highway Traffic Safety 

Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda 

Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigation, and if it finds that 

a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. 

However, NHTSA cannot become involved in individual problems between you, your 

dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-

4236 (TTY:1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, 

NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other 

information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be 

forwarded to:

Mazda North American Operations

7755 Irvine Center Drive

Irvine, California 92618-2922

or

P.O. Box 19734

Irvine, CA 92623-9734

Customer Experience Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown (page 

8-12) in this manual.

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