Interior Features; Audio Set; Voice recognition related problems- Page 489



The device contacts or is covered by a metal object or body.



The device is set to power-saving mode.



Different Bluetooth

®

-enabled devices can be used for Bluetooth

®

 Hands-Free and

Bluetooth

®

 audio. For example, device A can be connected as a Bluetooth

®

 Hands-Free

device and device B can be connected as a Bluetooth

®

 audio device. However, the

following may occur when they are used at the same time.



The Bluetooth

®

 connection of the device is disconnected.



Noise occurs in the Hands-Free audio.



Hands-Free operates slowly.

Voice recognition related problems

Symptom

Cause

Solution method

Poor voice recognition.



Excessive, slow speech.



Excessive, forceful speech
(shouting).



Speaking before the beep sound
has ended.



Loud noise (speaking or noise
from outside/inside vehicle).



Airflow from A/C is blowing
against the microphone.



Speaking in off-standard expres-
sions (dialect).

Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers
are spoken in a sequence, recogni-
tion ability will improve if no stop is
placed between the numbers.

False recognition of numbers.

Poor voice recognition.

There is a malfunction in the micro-
phone.

A poor connection or malfunction
with the microphone may have oc-
curred. Consult an Authorized Maz-
da Dealer.

Phone-related voice recognition is
disabled.

There is a problem with the connec-
tion between the Bluetooth

®

 unit

and the device.

If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.

Names in the phonebook are not
easily recognized.

The Bluetooth

®

 system is under a

condition in which recognition is
difficult.

By carrying out the following meas-
ures, the rate of recognition will im-
prove.



Clear memory from the phone-
book which is not used very of-
ten.



Avoid shortened names, use full
names. (Recognition improves
the longer the name is. By not us-
ing names such as “Mom”,
“Dad”, recognition will improve.)

When operating the audio, a song
name is not recognized.

Song names cannot be recognized
by voice.

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Interior Features

Audio Set

5-85

CX-9_8HT8-EA-19I_Edition3_old

2020-1-8 11:19:15