Interior Features; Voice recognition related problems; Audio Set [Type B (touchscreen)]- Page 425

NOTE



When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth

®

 unit.



If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth

®

 search on your mobile device once again, and pair to a newly detected

“Mazda”.



Before you pair your device, make sure that Bluetooth

®

 is “ON”, both on your phone and

on the vehicle.



If Bluetooth

®

-enabled devices are used in the following locations or conditions,

connection via Bluetooth

®

 may not be possible.



The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.



The device contacts or is covered by a metal object or body.



The device is set to power-saving mode.



Different Bluetooth

®

-enabled devices can be used for Bluetooth

®

 Hands-Free and

Bluetooth

®

 audio. For example, device A can be connected as a Bluetooth

®

 Hands-Free

device and device B can be connected as a Bluetooth

®

 audio device. However, the

following may occur when they are used at the same time.



The Bluetooth

®

 connection of the device is disconnected.



Noise occurs in the Hands-Free audio.



Hands-Free operates slowly.

Voice recognition related problems

Symptom

Cause

Solution method

Poor voice recognition



Excessive, slow speech.



Excessive, forceful speech (shout-
ing).



Speaking before the beep sound
has ended.



Loud noise (speaking or noise from
outside/inside vehicle).



Airflow from A/C is blowing
against the microphone.



Speaking in off-standard expres-
sions (dialect).

Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers
are spoken in a sequence, recogni-
tion ability will improve if no stop is
placed between the numbers.

False recognition of numbers

Poor voice recognition

There is a malfunction in the micro-
phone.

A poor connection or malfunction
with the microphone may have oc-
curred. Consult an Authorized Maz-
da Dealer.

Interior Features

Audio Set [Type B (touchscreen)]

5-115

CX-5_8FN1-EA-16L_Edition2

2017-2-9 12:40:26