Symptom
Cause
Solution method
Pairing cannot be performed again
The pairing information paired to
the Bluetooth
®
unit or device is not
recognized correctly.
Perform pairing using the following
procedure:
1. Delete the applicable Blue-
tooth
®
device on the Mazda
Connect.
2. Delete “Mazda” from the Blue-
tooth
®
search screen of the
Bluetooth
®
device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
®
device once, then
turn it back on. If pairing is still not
possible after this, contact an Au-
thorized Mazda Dealer or Mazda
Bluetooth
®
Hands-Free Customer
Service.
Unable to perform pairing
The Bluetooth
®
function and the
Find Mode/Visible setting
*1
on the
device may turn off automatically
after a period of time has elapsed
depending on the device.
Check whether the Bluetooth
®
func-
tion and the Find Mode/Visible set-
ting
*1
on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as in a bag or in a rear
pocket of a pair of pants.
Move the device to a location in
which radio wave interference is
less likely to occur.
Does not connect automatically
when starting the engine
The pairing information is updated
when the device OS is updated.
Perform pairing using the following
procedure:
1. Delete the applicable Blue-
tooth
®
device on the Mazda
Connect.
2. Delete “Mazda” from the Blue-
tooth
®
search screen of the
Bluetooth
®
device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
®
device once, then
turn it back on. If pairing is still not
possible after this, contact an Au-
thorized Mazda Dealer or Mazda
Bluetooth
®
Hands-Free Customer
Service.
*
1 Setting which detects the existence of a device external to the Bluetooth
®
unit.
Interior Features
Audio Set [Type B (touchscreen)]
5-127
MX-5_8GF7-EA-17J_Edition2
2017-10-31 14:07:27