17
C H A P T E R S E V E N T E E N
Troubleshooting
and Maintenance
137
ERROR MESSAGES
ERROR MESSAGE
CAUSE
ACTION
CHANGE DRUM SOON
The drum unit is near the
If you have a print quality
end of its life.
problem, replace the drum
unit with a new one.
CHECK PAPER
The machine is out of paper Refill the paper or remove
PRESS START KEY
or paper is not properly
the paper and load it again
loaded in the Multi-purpose
and then press
Start
.
Sheet Feeder.
CHECK PAPER SIZE
Your Paper Size setting may When you see this error, the
not be set correctly for the
reduction ratio automatically
paper you are using.
will be changed to AUTO if
you used a fixed reduction
ratio (see chap. 5).
COMM. ERROR
A poor quality phone line
Try the call again
caused communications
error.
CONNECTION FAIL
You tried to poll a fax
Verify the other party’s
machine that is not in Polled polling setup.
Waiting mode.
Troubleshooting
Error Messages
You may occasionally encounter a difficulty with your machine or
telephone line. If this happens, your machine often identifies the problem
and displays an error message. The list below explains the most common
error messages, in alphabetical order.