CHAPTER 6 TROUBLESHOOTING; 1. Unable to Print Mail; 2. About System Requirement- Page 25

CHAPTER 6  

TROUBLESHOOTING

1.

UNABLE TO PRINT MAIL

Check the following items if mail is not printed;

(1)  Check your print setting is active.

(2)  Check the printer power is turned on.

(3)  Check the cable connection between the printer and PC.

(4)  If you use the Automatic E-Mail Printing software with other e-mail software at the same time;

• 

Set mail to be kept on the server.

• 

Shorten the interval for the  Automatic E-Mail Printing program to check for new mail on the
server.

2.

ABOUT SYSTEM REQUIREMENT

Q1)

Can I use the Automatic E-Mail Printing software in Microsoft Windows 3.1?

A1)

No. You cannot use the software in Microsoft Windows 3.1.

Q2)

Can I use the Automatic E-Mail Printing software in Microsoft Windows NT?

A2)

You can use it in Microsoft Windows NT 4.0 Service Pack 2 Intel processor version, or higher,
under the LAN environment.  However, the software is designed for Windows 95/98.  If you use it
in Windows NT, consult your PC administrator.

Q3)

Can I use the software with the 16 bit TCP/IP driver?

A3)

No.  The software requires the 32 bit TCP/IP driver.  The 32 bit TCP/IP driver is supplied in
Windows 95/98 and Windows NT.