Troubleshooting
8 - 5
8
4
If you have tried 1 to 4 above and it does not work, then reset the print server back to the default factory
settings and try from the initial setup again. For information how to reset to the default factory settings,
see
Restoring the network settings to factory default
Error during printing
If you try to print while other users are printing large amounts of data (e.g. many pages or color pages with
high resolution), the printer is unable to accept your print job until the ongoing printing is finished. If the waiting
time of your print job exceeds a certain limit, a time out situation occurs, which causes the error message. In
such situations, execute the print job again after the other jobs are completed.
Protocol-specific troubleshooting
Windows
®
95/98/Me and Windows NT
®
4.0 Peer-to-Peer print (LPR)
troubleshooting
If you are having trouble printing on a Windows
®
95/98/Me, Windows NT
®
4.0 or later Peer-to-Peer network
(LPR method), check the following:
1
Make sure that the Brother LPR Port driver is correctly installed and configured according to the
Windows
®
95/98/Me or Windows NT
®
4.0 Peer-to-Peer chapters.
2
Try to turn the
Byte Count
on in the
Configure port
area of printer driver properties.
You may find that during the installation of BLP software, the screen that prompts you for a Port name is not
displayed. This may happen on some Windows
®
95/98/Me and Windows NT
®
4.0 computers. Press the ALT
and TAB keys to make it appear.
Windows
®
95/98/Me and Windows NT
®
4.0 Peer-to-Peer print (NetBIOS)
troubleshooting
If you are having trouble printing on a Windows
®
95/98/Me, Windows NT
®
4.0 or later Peer-to-Peer network
(NetBIOS), check the following:
1
Make sure that the Brother NetBIOS Port driver is correctly installed and configured according to the
Windows
®
95/98/Me or Windows NT
®
4.0 Peer-to-Peer (NetBIOS) chapters. You may find that during
the installation of the port driver, the screen that prompts you for a Port name is not displayed. This
happens on some Windows
®
95/98/Me and Windows NT
®
4.0 computers. Press the ALT and TAB keys
to make it appear.
2
Make sure that the print server is configured to be in the same workgroup or domain as the rest of your
computers. It may take several minutes for the print server to appear in the network neighborhood.