Solving print problems; Network problems; Other problems- Page 178

Troubleshooting

169

7

Solving print problems

7

Network problems

7

For problems concerning using your printer on a Network, see the Network User’s Guide on the CD-ROM we 
have supplied.

Other problems

7

Problem

Recommendation

The printer prints unexpectedly 
or it prints garbage data.

Make sure that the printer cable is not too long. We recommend that you use a 
parallel or USB cable that is no longer than 2 meters (6.5 feet).

Make sure that the printer cable is not damaged or broken.

If you are using an interface-switching device, remove it. Connect your computer 
directly to your printer, and then try again.

Make sure that you have chosen the correct printer driver with ‘Set as Default’.

Make sure that the printer is not connected to the same port that is also 
connected to a storage device or scanner. Take away all other devices and 
connect the port only to the printer.

Turn off the 

Status Monitor

.

The printer cannot print full 
pages of a document. An error 
message 

Out of Memory

 is 

appears.

Press 

Go

 to print the remaining data in the printer memory. Cancel the print job 

if you want to delete the remaining data in the printer memory. (See 

Buttons

on page 70.)

Reduce the complexity of your document or cut the print resolution.

Add more memory. (See 

Installing extra memory

on page 95.)

The headers or footers appear 
when the document displays on 
the screen but they do not show 
up when it is printed.

Adjust the top and bottom margins of your document. 

Problem

Recommendation

The printer cannot print.  ‘

There 

was an error writing to LPT1: 
for the printer’

 error message 

occurs on your computer.

Make sure that the printer cable is not damaged or broken. 

If you have an interface-switching device, make sure that you chose the correct 
printer.