Service call indications; Figure 3-12; Figure 3-13- Page 81

CONTROL PANEL   3 - 5

Service call indications

If there is an error that cannot be cleared by the user, the printer will show that a service call is needed 
by lighting up all the LEDs as shown in Figure 3-12.

Figure 3-12

If you see the service call indication above, follow the steps below:

1

Take out the DIMM (Dual Inline Memory Module) from your printer, if you have a DIMM installed. 

2

Turn off the power switch, wait a few seconds, and then turn it back on and try to print again. 

If you cannot clear the error and see the same service call indication after turning the printer back on, 
call your dealer or a Brother authorized service representative. 

When you press the Go and the Job Cancel buttons together, the LEDs will light up with one of the 
combinations shown in Table 1. See Table 1: LED indications while pressing Go and Job Cancel on page 
3-6 to identify the error.

For example, the LED indication below shows a fixing unit failure.

Figure 3-13

Toner

Drum

Paper

Status

Toner

Drum

Paper

Status