Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
120
Infotainment System
There is no need to memorize specific
command words. Direct commands might be
more clearly understood by the system. An
example of a direct command would be
“
Call
555-1212.
”
Examples of these direct
commands are displayed on most of the
screens while a voice session is active.
If
“
Phone
”
or
“
Phone Commands,
”
is stated,
the system understands that a phone call is
requested and will respond with questions
until enough details are gathered.
If the phone number has been saved with a
name and a place, the direct command
should include both, for example
“
Call David
Smith at work.
”
Using Voice Recognition for List Options
When a list is displayed, a voice prompt will
ask to confirm or select an option from that
list. A selection can be made by manually
selecting the item, or by speaking the line
number for the item to select.
When a screen contains a list, there may be
options that are available but not displayed.
The list on a voice recognition screen
functions the same as a list on other
screens. Scrolling or flinging can be used to
help display other entries from the list.
Manually scrolling or paging the list on a
screen during a voice recognition session
suspends the current voice recognition event
and plays the prompt
“
Make your selection
from the list using the manual controls,
press
q
BACK or
S
BACK on the center
stack, or touch the Back icon on the
infotainment display to try again.
”
If manual selection takes more than
15 seconds, the session terminates and
prompts that it has timed out. The screen
returns to the screen where voice
recognition was initiated.
The Back Command
Say
“
Back,
”
press
q
BACK or
S
BACK on
the center stack, or touch the Back icon on
the infotainment display to go to the
previous menu.
If in voice recognition, and
“
Back
”
is stated
all the way through to the initial display,
then
“
Back
”
is stated one more time, the
voice recognition session will cancel.
Help
Say
“
Help
”
on any voice recognition menu
and the help prompt for the display is
played. Additionally, a pop-up displays a
text version of the help prompt. Depending
on how voice recognition was initiated, the
Help pop-up will either display on the
instrument cluster or the infotainment
display. Touch Dismiss to make the pop-up
go away.
Pressing
g
on the steering wheel controls
while the help prompt is playing will
terminate the prompt and a beep will be
heard. Doing this will stop the help prompt
so that a voice command can be used.
Voice Recognition for the Radio
All audio screens have a voice recognition
icon (
g
) to launch audio voice recognition.
If the voice icon is touched in a radio
display, the voice commands for radio and
media features are available.
“
Switch to AM
”
:
Switch bands to AM and
tune to the last AM radio station.
“
Switch to FM
”
:
Switch bands to FM and
tune to the last FM radio station.
“
Switch to SXM
”
:
Switch bands to SiriusXM
and tune to the last SiriusXM channel.
“
Tune to <AM frequency> AM
”
:
Tune to
the radio station whose frequency is
identified in the command (like
“
nine fifty
”
).