Scheduling Service Appointments; Customer Information; Purchased Vehicles- Page 359

Black plate (7,1)

Buick Verano Owner Manual - 2012 - CRC - 1/10/12

Customer Information

13-7

.

Towing or services for vehicles
driven on a non-public road or
highway.

Services Specific to
Canadian

‐

Purchased Vehicles

.

Fuel delivery:

Reimbursement

is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.

.

Lock-Out Service:

Vehicle

registration is required.

.

Trip Routing Service:

Detailed

maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
six-request limit per year.
Additional travel information is
also available. Allow three
weeks for delivery.

.

Trip Interruption Benefits and
Assistance:

Must be over

250 kilometers from where the
trip was started to qualify.
General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help you make arrangements
and explain how to receive
payment.

.

Alternative Service:

If

assistance cannot be provided
right away, the Roadside
Assistance advisor may
give permission to get local
emergency road service.
You will receive payment, up to
$100, after sending the original
receipt to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Scheduling Service
Appointments

When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.

If the vehicle cannot be
scheduled into the service
department immediately, keep
driving it until it can be scheduled
for service, unless, of course, the
problem is safety related. If it is,
please call your dealership, let them
know this, and ask for instructions.

If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the
work day as possible to allow for
same-day repair.