Symptom
Cause
Solution method
There is a difference in the audio
volume between Bluetooth
®
au-
dio and Android Auto™.
―
Check the volume of the audio
on the device connected via
Bluetooth
®
. The volume on some
devices connected via Blue-
tooth
®
can be adjusted.
Android Auto™ is activated each
time an Android™-genuine con-
nector cord connected to your
Android™ Smartphone is inserted
into the USB port. (You have an
Android™ Smartphone which you
do not want to use to activate
Android Auto™ mode)
Set the “Device Connection Sta-
tus” of the connected Android™
Smartphone to “Always Enable”.
Set the “Device Connection Sta-
tus” to “Never Enabled”.
Refer to Connectivity Settings on
page 2-126.
Mazda Bluetooth
®
Hands-Free Customer Service
*
If you have any problems with Bluetooth
®
, contact our toll-free customer service
center.
Website: https://connect.mazda.com/en/
U.S.A.
Phone: 800-430-0153 (Toll-free)
Canada
Phone: 800-430-0153 (Toll-free)
Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Australia
New Zealand
Germany
Phone: 0800 4263 738 (8:00
―
18:00 Central European Time)
Europe (Except Germany)
Phone: 00800 4263 7383 (8:00
―
18:00 Central European Time)
Worldwide
Phone: 49 (0) 6838 907 287 (8:00
―
18:00 Central European Time)
Trouble
Troubleshooting
*Some models.
4-5
Mazda Connect_8JB9-EA-19E_Edition1_new
2019-8-1 17:07:41