Problems with pairing and connecting Bluetooth- Page 188

Problems with pairing and connecting Bluetooth

®

 devices



Bluetooth

®

 operations differ depending on the settings of the Bluetooth

®

 device

being used.



If your Bluetooth

®

 device no longer operates normally, refer to the device’s owner's

manual.

Symptom

Cause

Solution method

Unable to perform pairing

―

Refer to the website to check
whether or not your Bluetooth

®

device is compatible with Mazda
Connect. Make sure that Blue-
tooth

®

 and Find Mode

*1

 are

turned on in the Bluetooth

®

 devi-

ce’s settings. Additionally, make
sure that Airplane mode is turned
off. Turn off the Bluetooth

®

 devi-

ce’s power once and then turn it
back on. If pairing is still not pos-
sible after this, contact an Au-
thorized Mazda Dealer.

Pairing cannot be performed
again

Pairing information registered to
this unit or your Bluetooth

®

 de-

vice is not recognized correctly.

Perform pairing using the follow-
ing procedure:
1. Delete the target Bluetooth

®

device on the Mazda Con-
nect.

2. Delete “Mazda” from the

Bluetooth

®

 search screen of

the Bluetooth

®

 device.

3. Perform pairing again.
If pairing is not possible using the
above procedure, turn off the
Bluetooth

®

 device’s power once

and then turn it back on. If pair-
ing is still not possible after this,
contact an Authorized Mazda
Dealer.

Automatically connects, but then
disconnects suddenly

Depending on the Bluetooth

®

device, Bluetooth

®

 and Find

Mode

*1

 may turn off automati-

cally after a period of time has
passed.



Make sure that Bluetooth

®

 and

Find Mode

*1

 are turned on

and reconnect.



Turn off the Bluetooth

®

 device’s

power once and then turn it
back on.

Trouble

Troubleshooting

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2019-8-1 17:07:41