TROUBLESHOOTING- Page 116

112

TROUBLESHOOTING

Problem

Solution

1. The display stays blank after you have

turned on the machine.

• Check that the AC adaptor is connected

correctly.

• If you are using alkaline batteries, check

that they are correctly inserted.

• If the batteries are low, replace them

with new ones.

2. The machine does not print or the printed

characters are blurred.

• Check that the tape cassette has been

inserted properly.

• If the tape cassette is empty, replace it

with a new one.

• Make sure that the tape compartment

cover has been closed.

• Ensure the correct Brother AC adapter is 

used-other adapters cannot supply 
enough current for printing.

3. The text files that you stored in the mem-

ory are no longer there.

• If the batteries are low, replace them

with new ones.

4. The printed characters are not formed 

properly.

• If you are using alkaline batteries, they

may be low. Try using the AC adaptor or
replace the batteries with new ones.

• Ensure the correct Brother AC adapter is 

used-other adapters cannot supply 
enough current for printing.

5. A blank horizontal line appears through

the printed label.

• Clean the print head as explained on

page 25.

6.  Striped tape appears.

• If you have reached the end of the tape,

replace the tape cassette with a new one.

7. The machine has “locked up” (i.e., noth-

ing happens when a key is pressed).

• Turn off the machine, and then while

holding down 

 and 

, turn the

machine back on. The text and formats
in the display and all text files stored in
the memory are erased.

Code

Code

Align

R

Align

R