Table of Contents; Introduction; CHECK PAPER- Page 20

Brother Intellifax

2750

Table of Contents

Introduction

Sending a Fax

Printing Reports

Maintenance

Troubleshooting

Paper Jam

Sheet Feeder Jam

Paper Jam Near Drum Unit

Paper Jam Near Fuser Unit

Common Error Codes

Troubleshooting > Common Error Codes

CHECK PAPER – The machine is out of paper or 
the paper is incorrectly loaded.  Check to make sure 
there is paper loaded and that it is correctly loaded 
into the feeder.
COOLING DOWN PLEASE WAIT – The tem-
perature of the internal component is too hot.  The 
machine will go into cooling down mode and wait for 

the toner and/or drum to cool down sufficiently.  The 

machine will resume printing once the components 

have cooled sufficiently.

COVER OPEN – The front cover or the feeder cover 

is open. Open each cover and close firmly to verify 

that the covers are shut.
DISCONNECTED – The call was terminated by the 
other party’s machine. If you were transmitting a 
fax, try sending it again. If you were receiving a 
transmission, have the party resend the fax.
MACHINE ERROR XX PRESS STOP KEY – There is 
a mechanical problem with the machine and it needs 
to be serviced by Brother.  Please call 800.284.4329 
to report the problem.
NO RESPONSE/BUSY – The number you are try-
ing to connect to is busy or isn’t answering.  Verify 
the number you are dialing and try to send the fax 
again.
PRINTER JAM - There is a sheet of paper that is 
stuck or is not moving through the machine properly.  
Refer to the previous sections on how to correctly 
remove the paper jam.
SET CARTRIDGE – The toner cartridge is not in-
stalled or is incorrectly installed. Refer to the main-
tenance section for instructions on how to correctly 
install the cartridge.
TONER LOW – The toner cartridge is almost empty.  
You can still receive faxes and print reports for the 
time being.  You should order a new toner cartridge 
when this message is shown.

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