Paper jams- Page 71

Troubleshooting and routine maintenance

59

B

b

Slowly take out the drum unit and toner 

cartridge assembly. The jammed paper 

will be pulled out with the toner cartridge 

and drum unit assembly.

CAUTION

We recommend that you place the drum 

unit and toner cartridge assembly on a 

clean, flat surface with a piece of 

disposable paper or cloth underneath it in 

case you accidentally spill or scatter toner.

c

Do one of the following:

„

If you were able to remove the drum 

unit and toner cartridge assembly 

and the jammed paper, then go to 

step 

g

.

„

If you can not remove the drum unit 

and toner cartridge assembly easily, 

do not use extra force. Instead, lift 

the scanner cover.

Use both hands to carefully pull the 

jammed paper up and out of the output 

tray opening.

d

Close the scanner cover.

e

If you could not pull the jammed paper 
out of the output tray opening as shown 
in step 

c

, take the paper tray 

completely out of the machine.

f

Pull the jammed paper out of the paper 
tray opening.

g

Put the drum unit and toner cartridge 
assembly back in the machine.

h

Put the paper tray back in the machine.

i

Close the front cover.