Scanning and PC Fax problems; Control Panel; Internet Connections- Page 96

Troubleshooting

 84

11

Scanning and PC Fax problems

The network scanning feature does not work in Windows

®

The network PC Fax feature does not work in Windows

®

Firewall settings on your PC may be rejecting the necessary network connection. Follow the instructions 
below to disable the Firewall. if you are using a Personal Firewall software, see the User’s Guide for your 
software or contact the software manufacturer.

Windows

®

 XP SP2 users:

1

Click the 

Start

 button, 

Control Panel

, 

Network

 and 

Internet Connections

 and then 

Windows 

Firewall

. Make sure that 

Windows Firewall

 on the 

General

 tab is set to On.

2

Click the 

Advanced

 tab and 

Settings...

 button of 

Network Connection Settings

.

3

Click the 

Add

 button.

4

To add port 54925 for network scanning, enter the information below:

(1) In 

Description of service:

 Enter any description, for example, “Brother Scanner”.

(2)

In Name or IP address (for example 192.168.0.12) or the computer hosting this service on 
your network:

 Enter “Localhost”.

(3) In 

External Port number for this service:

 Enter “54925”.

(4) In 

Internal Port number for this service:

 Enter “54925”.

(5) Make sure 

UDP

 is selected.

(6) Click 

OK

.

5

Click the 

Add

 button.

6

To add port 54926 for network PC Fax, enter the information below:

(1) In 

Description of service:

 Enter any description, for example, “Brother PC Fax”.

(2) In 

Name or IP address (for example 192.168.0.12) or the computer hosting this service on your 

network:

 Enter “Localhost”.

(3) In 

External Port number for this service:

 Enter “54926”.

(4) In 

Internal Port number for this service:

 Enter “54926”.

(5) Make sure 

UDP

 is selected.

(6) Click 

OK

.