Improving the print quality- Page 173

Troubleshooting

164

7

Wrinkle

Change to the recommended type of paper.

Make sure that the back cover is closed properly.

Make sure that the drum unit is installed properly.

Make sure that the fuser unit is installed properly.

Replace the fuser unit. Call Brother Customer Service.

Offset image

Check the printer’s environment. Conditions such as humidity and high 
temperatures may cause this print quality problem. (See 

Positioning the 

printer

on page 5.)

Make sure that you use paper that meets the printer's specifications. (See 

About paper

on page 6.)

Put in a new drum unit. (See 

Replacing the drum unit

on page 106.)

Poor fixing

Make sure that you use paper that meets the printer's specifications. (See 

About paper

on page 6.)

Make sure that the media type setting in the driver matches the type of paper 
you are using. (See 

About paper

on page 6.)

Make sure that the release lever of the fuser unit is in the closed position.

Replace the fuser unit. Call Brother Customer Service.

Poor fixing when printed on thick 
paper

Set the printer to thick paper mode from the control panel or the printer driver.

Examples of poor print quality

Recommendation

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ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.