What Brother will do: ; The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.; What happens when Brother elects to replace your Machine: - Page 5

What Brother will do: 
If the problem reported concerning your Machine and/or accompanying Consumable and Accessory 
Items is covered by this warranty and if you first reported the problem to Brother or an Authorized 
Service Center within the applicable warranty period, Brother or its Authorized Service Center will 
repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge 
to you for parts or labor.  The decision as to whether to repair or replace the Machine and/or 
accompanying Consumable and Accessory Items is made by Brother in its sole discretion.  Brother 
reserves the right to supply a refurbished or remanufactured replacement Machine and/or 
accompanying Consumable and Accessory Items  and use refurbished parts provided such 
replacement products conform to the manufacturer’s specifications for new product/parts. The 
repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be 
returned to you freight prepaid or made available for you to pick up at a conveniently located 
Authorized Service Center.  

If the Machine and/or accompanying Consumable and Accessory Items are not covered by this 
warranty (either stage), you will be charged for shipping the Machine and/or accompanying 
Consumable and Accessory Items back to you and charged for any service and/or replacement parts/
products at Brother’s then current published rates.

The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.

What happens when Brother elects to replace your Machine: 
When a replacement Machine is authorized by Brother, and you have delivered the Machine to an 
Authorized Service Center, the Authorized Service Center will provide you with a replacement 
Machine after receiving one from Brother.  If you are dealing directly with Brother, Brother will send 
to you a replacement Machine with the understanding that you will, after receipt of the replacement 
Machine, supply the required proof of purchase information, together with the Machine that Brother 
agreed to replace.  You are then expected to pack the Machine that Brother agreed to replace in the 
package from the replacement Machine and return it to Brother using the pre-paid freight bill 
supplied by Brother in accordance with the instructions provided by Brother.  Since you will be in 
possession of two machines, Brother will require that you provide a valid major credit card number.  
Brother will issue a hold against the credit card account number that you provide until Brother 
receives your original Product and determines that your original Product is entitled to warranty 
coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not 
return your original Product to Brother within five (5) business days; (ii) the problems with your 
original Product are not covered by the limited warranty; (iii) the proper packaging instructions are 
not followed and has caused damage to the product; or (iv) the warranty period on your original 
Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill 
of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be 
covered by the balance of the limited warranty period remaining on the original Product, plus an 
additional thirty (30) days.  You will keep the replacement Machine that is sent to you and your 
original Machine shall become the property of Brother. Retain your original Accessory Items and 
a copy of the return freight bill, signed by the courier.