Services for People with; OnStar Personal Identification- Page 374

2012 Buick verano Owner Manual

Model Year
2014 Dodge Charger SRT Owner Manual

Table of Contents

In Brief
Seats and Restraints
Instruments and Controls
Driving and Operating
Vehicle Care
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Black plate (6,1)

Buick Verano Owner Manual - 2012 - CRC - 1/10/12

14-6

OnStar

OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar

s

service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment
or software is added, connected,
or modified, OnStar service may
not work. Other problems beyond
OnStar

s control may prevent

service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.

See

Radio Frequency Statement on

page 13

15

for information

regarding Part 15 of the Federal
Communications Commission
(FCC) rules and Industry Canada
Standards RSS-GEN/210/220/310.

Services for People with
Disabilities

Advisors provide services to help
subscribers with physical disabilities
and medical conditions.

Push

Q

for help with:

.

Locating a gas station with an
attendant to pump gas.

.

Finding a hotel, restaurant, etc.,
that meets accessibility needs.

.

Providing directions to the
closest hospital or pharmacy in
urgent situations.

TTY Users

OnStar has the ability to
communicate to the deaf,
hard

of

hearing, or speech

impaired

customers while in the vehicle.

The available dealer

installed TTY

system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn

by

Turn Navigation.

Onstar.com

The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing
and sign up for OnStar Vehicle
Diagnostics. Click on the

My

Account

tab on the home page.

OnStar Personal Identification
Number (PIN)

A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted
to change the PIN the first time
when speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.

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