Customer Assistance; Customer Assistance (U.S.A.); American Operations- Page 530

Customer Assistance

(U.S.A.)

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Customer Assistance

Your complete and permanent
satisfaction is our business. We are
here to serve you. All Authorized
Mazda Dealers have the knowledge
and the tools to keep your Mazda
vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you
take the following steps:

NOTE

If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modified to accommodate a person
with certain medical conditions in
accordance with a certified physician,
contact an Authorized Mazda Dealer.
For more information, go to NHTSA
website www.safercar.gov (VEHICLE
SHOPPERS > Air Bags > Air Bag FAQs >
Air Bag Deactivation).

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STEP 1: Contact Your Mazda
Dealer

Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.



If your concern has not been
resolved by the CUSTOMER
RELATIONS, SALES, SERVICE, or
PARTS MANAGER, then please
contact the GENERAL MANAGER of
the dealership or the OWNER.



If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modified to accommodate a person
with certain medical conditions in
accordance with a certified
physician, go to STEP 2.

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STEP 2: Contact Mazda North
American Operations

If for any reason you feel the need for
further assistance after contacting your
dealership management or it becomes
necessary to have the components or
wiring system for the supplementary
restraint system modified to
accommodate a person with certain
medical conditions in accordance with
a certified physician, you can reach
Mazda North American Operations by
one of the following ways.
 
Log on: at www.MazdaUSA.com
 

Customer Information and Reporting Safety Defects

Customer Assistance

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2020-7-22 15:50:09