7-1. Solving Printer Problems; 7-1. Solving Printer Problems ; Problem - Page 83

7. Troubleshooting 

GT-541 

73 

7-1. Solving Printer Problems 

Use the table below to help    solve printer problems. 

Problem 

Cause 

Solution 

Cannot send print data from the 
PC. 

You have selected the wrong 
printer. 

Confirm the selected printer, and 
select the correct one.   

USB cable not connected 

Disconnect and re-connect the 
USB 2.0 cable   

Your PC and OS do not satisfy 
the requirements of GT-541. 

See “1-3-3. Software 
Information" and check your PC 
properties.  

Using an USB cable that does 
not meet the requirement. 

Use the USB cable that meets 
the requirement. 
See “1-3-4. Other requirements".

The USB hub is not working 
properly. 

Connect GT-541 directly to PC 
with USB. USB hub is not 
operationally approved.   

Noise is disturbing the 
communication between GT-541 
and the PC.   

Disconnect the USB 2.0 cable 
once, and wait for 5 seconds 
and connect it again. 
If this does not solve the 
problem, turn off GT-541, wait for 
5 seconds and restart.   

The PC is not working properly. 

Restart the PC. 
Try another inlet of USB port. 

Added USB card in PC and 
GT-541 do not match.   

Connect GT-541 with the original 
USB port in PC 

Other USB device is connected 
with your PC.   

Remove the other USB device 
and restart your PC, and check if 
GT-541 works properly.   

Something is wrong with the 
USB cable.   

Try other or shorter USB 2.0 
cables.