How to Print Correctly; Problem ; Recommendation - Page 168

CHAPTER 6 TROUBLESHOOTING 

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Problem 

Recommendation 

The printer prints unexpectedly 
or it prints garbage. 

• 

Make sure the printer cable is not too long.  We recommend you 
use a parallel cable that is less than 2 metres (6 1/2 feet) long. 

• 

Check if the printer cable is damaged or broken.  

• 

If you are using an interface-switching device, remove it, and 
then connect your computer directly to your printer and try again. 

• 

Check that you have chosen the appropriate printer driver as ‘Set 
as Default’. 

• 

Check that the printer is not connected to the same port that is 
also connected to a storage device or scanner. Remove all other 
devices and connect the port to the printer only. 

• 

Turn off the status monitor in the Device / Options page on the 
Advanced tab in the printer driver.  

The DL size of envelopes that 
have been creased after they 
were printed. 

• 

Put in new DL size envelopes sideways, and print again. 

Refer to 

‘Printing Envelopes’ in Chapter 1.

The printer cannot print full 
pages of a document.  An error 
message “PRINT OVERRUN” 
occurs. 

• 

Press the 

Go

 button to print the data that is left in the printer. 

• 

If this does not clear the error, reduce the complexity of your 
document or reduce the print resolution. 

• 

Change the following settings in the supplied Windows

®

 driver, 

and then try again.  The best combination of settings below will 
vary depending on your document. 

• 

 Graphics 

mode 

• 

 TrueType 

mode 

• 

Use Printer TrueType Fonts

The printer cannot print full 
pages of a document. A 
"MEMORY FULL" error 
message occurs. 

• 

Press the 

Go

 button to print the data that is left in the printer. 

• 

Reduce the print resolution or reduce the complexity of your 
document. 

• 

Expand the printer memory by adding a commercially available 
DIMM. 

Refer to ‘RAM Expansion’ in Chapter 4.