Black toner marks across the ; Black lines down the page; Curled or wavy- Page 102

Brother HL-2140 User's Guide

Table of Contents

USER’S GUIDE HL-2140/HL-2150N/HL-2170W
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Troubleshooting

94

6

 

Black toner marks across the 

page

„

The drum unit may be damaged. Put in a new drum unit. See 

Replacing the drum 

unit

on page 69.

„

The toner cartridge may be damaged. Put in a new toner cartridge. See 

Replacing the toner cartridge

on page 62.

„

Make sure that you use paper that meets our specifications. See 

About 

paper

on page 5.

„

If you use label sheets for laser printers, the glue from the sheets may sometimes 
stick to the OPC drum surface. Clean the drum unit. See page 93.

„

Do not use paper that has clips or staples because they will scratch the surface 
of the drum.

„

If the unpacked drum unit is in direct sunlight or room light, the unit may be 
damaged.

 

Black lines down the page

Printed pages have toner stains 

down the page.

„

Clean the corona wire inside the drum unit by sliding the green tab. See 

Cleaning 

the corona wire

on page 77.

„

Make sure the primary corona wire cleaner is at the home position (

a

).

„

The drum unit may be damaged. Put in a new drum unit. See 

Replacing the drum 

unit

on page 69.

„

The toner cartridge may be damaged. Put in a new toner cartridge. See 

Replacing the toner cartridge

on page 62.

„

The fuser unit may be smudged. Call your dealer or Brother Customer Service.

 

Page skewed

„

Make sure that the paper or other print media is loaded properly in the paper tray 
and that the guides are not too tight or too loose against the paper stack.

„

Set the paper guides correctly. Se

Printing on plain paper and transparencies 

from the paper tray

on page 9.

„

If you are using the manual feed slot, see 

Printing on plain paper, bond paper or 

transparencies from the Manual feed slot

on page 13.

„

The paper tray may be too full. See 

Printing on plain paper and transparencies 

from the paper tray

on page 9.

„

Check the paper type and quality. See 

About paper

on page 5.

 

Curled or wavy

„

Check the paper type and quality. High temperatures and high humidity will cause 
paper to curl. See 

About paper

on page 5.

„

If you do not use the printer often, the paper may have been in the paper tray too 
long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and 
then rotate the paper 180

°

 in the paper tray.

Examples of poor print 
quality

Recommendation

ABCDEFGH
abcdefghijk

A B C D
a b c d e
0 1 2 3 4

ABCDEFGH
abcdefghijk

A B C D
a b c d e
0 1 2 3 4

ABCDEFGH
abcdefghijk

A B C D
a b c d e
0 1 2 3 4

Detailed Information for Brother HL-2140 User's Guide

Lists of information found in Brother HL-2140 User's Guide - Page 102

  • 69. „ The toner cartridge may be damaged.
  • 62. „ Make sure that you use paper that meets our specifications.
  • 5. „ If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface.
  • 93. „ Do not use paper that has clips or staples because they will scratch the surface of the drum.
  • 77. „ Make sure the primary corona wire cleaner is at the home position ( a ).
  • 69. „ The toner cartridge may be damaged.
  • 62. „ The fuser unit may be smudged.
  • 9. „ If you are using the manual feed slot, see Printing on plain paper, bond paper or transparencies from the Manual feed slot on page 13.
  • 9. „ Check the paper type and quality.
  • 5. Curled or wavy „ Check the paper type and quality.
  • 5. „ If you do not use the printer often, the paper may have been in the paper tray too long.

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