Paper handling; Media Type- Page 91

Brother HL-2140 User's Guide

Table of Contents

USER’S GUIDE HL-2140/HL-2150N/HL-2170W
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Troubleshooting

83

6

Paper handling

6

First, make sure that you are using paper that meets Brother’s recommended paper specifications. (See 

About paper

on page 5.)

Problem

Recommendation

The printer does not feed 
paper.

„

If there is paper in the paper tray, make sure it is straight. If the paper is curled, 
flatten it before printing. Sometimes it is helpful to remove the paper. Turn the 
stack over and put it back in the paper tray.

„

Reduce the amount of paper in the paper tray, and then try again.

„

Make sure that manual feed mode is not chosen in the printer driver.

The printer does not feed paper 
from the manual feed slot.

„

Fan the paper well and put it back in firmly.

„

Make sure that you have chosen the manual feed slot in the Paper Source of the 
printer driver.

The printer does not feed 
envelopes.

„

The printer can feed envelopes from the manual feed slot. You must set up your 
application to print on the size of envelopes you are using. This is usually done in 
the page setup or document setup menu of your software. (See your application 
manual.)

A paper jam has occurred.

„

Clear the jammed paper. (See 

Paper jams and how to clear them

on page 85.)

The printer does not print. 

„

Make sure that the cable is connected to the printer.

„

Make sure that you have chosen the correct printer driver.

When printing on normal paper, 
it creases.

„

Change the printer driver setting in 

Media Type

 to a thin setting.

The paper slides off the top 
output tray.

„

Lift up the output tray support flap 1 (1).

 

1

Detailed Information for Brother HL-2140 User's Guide

Lists of information found in Brother HL-2140 User's Guide - Page 91

  • 5.) Problem Recommendation The printer does not feed paper.
  • 85.) The printer does not print.

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