Troubleshooting; Identifying your problem; 6 - 1- Page 112

TROUBLESHOOTING   6 - 1

6

Identifying your problem

First, check the following:

■

The power plug is connected properly and the printer is turned on.

■

All of the protective parts have been removed.

■

The toner cartridge and drum unit are installed properly.

■

The front cover is fully closed.

■

Paper is inserted properly in the paper tray.

■

The interface cable is securely connected to the printer and the computer.

■

The correct driver for the printer is installed and selected.

■

The PC is set up to connect to the correct printer port.

Printer does not print:

If you did not solve your problem with the above checks, please find your problem and then go to the 
section listed:

Printer LED is blinking

See Control panel in Chapter 3.

Status Monitor Error Message appears

See Error messages in the status monitor in this chapter.

Printer printed an Error Message

See Error message printouts in this chapter.

Paper handling

See Paper handling or Paper jams and how to clear them in this chapter.

Other problems

See Other problems in this chapter.

Pages are printed, however there are problems with:

Print quality

See Improving the print quality in this chapter.

Printout is incorrect

See Solving print problems in this chapter.

Troubleshooting