My Computer; My Network Places; Local Area Connection- Page 52

Troubleshooting

8 - 4

8

Windows

®

 XP SP1 users

(1) Locate the “Windows” key on your keyboard. These are the keys with the Windows logo on it.

(2) Press the “Windows” key plus the “E” key to open 

My Computer

.

(3) On the left, right click 

My Network Places

, click 

Properties

, then right click 

Local Area Connection

and click 

Properties

.

(4) Click the 

Advanced

 tab. Under 

Internet Connection Firewall

, verify that the box next to 

Protect 

my computer...

 is unchecked. If the box is selected, click the box to remove the check. Then, click 

OK

.

(5) Once your firewall is disabled, try reinstalling the Brother software package. For instructions on how 

to install from the CD-ROM, use the Quick Setup Guide we have provided with the machine.

(6) If the installation completed successfully, the Firewall on your computer was rejecting the necessary 

network connection. In this case, you will need to disable the Firewall on your computer whenever 
you install the network drivers.

Note

After the Brother software package is installed, enable again your Firewall. For instructions on how to 
re-enable your Firewall software, refer to your User’s Guide or contact the Firewall software manufacturer.