12 - 10; Software Difficulties (MFC-3220C only)- Page 147

TROUBLESHOOTING AND ROUTINE MAINTENANCE   

12 - 10

Software Difficulties (MFC-3220C only)

Cannot perform ‘2 in 1 or 4 in 1’ 
printing.

Check that the paper size setting in the application and in the printer 
driver are the same.

Cannot print when using Paint 
Brush.

Try setting the Display setting to ‘256 colors.’

Cannot print when using 
Adobe Illustrator.

Try to reduce the print resolution.

Thick lines and thin lines 
appear alternately. (banding)

1. Open the ‘Basic’ tab in the printer driver.
2. Click ‘Setting’ in the Basic tab of the printer driver.
3. Turn OFF ‘Bi-Directional Printing’ by un-checking it.
(See 

Bi-Directional Printing

 on page 1-7 in Software User’s Guide on the 

CD-ROM.)

There are some dense lines.

Check ‘Reverse Order’ in the Basic tab of the printer driver.

Printing is slow.

In the ‘Color’ tab from the ‘Advanced’ tab in the printer driver, uncheck 
the Color Enhancement.

True2Life

®

 is not working 

properly.

If the image data is not full color in your application (Such as 256 color), 
True2Life

®

 will not work. Please use at least 24 bit color data with the 

True2Life

®

 feature.

‘MFC is Busy’ or ‘MFC 
Connect Failure’ Error 
Message appears.

Make sure the machine is not showing an error message on the LCD.

‘MFC Connect Failure’

If the MFC is not connected to your PC and you have loaded the Brother 
software, the PC will show 'MFC Connect Failure' each time you restart 
Windows

®

. You can ignore this message or you can turn it off as follows.

Double-click "\tool\warnOff.REG" from the supplied CD-ROM.

The Scan key on the MFC's control panel will not work unless you restart 
your PC with the MFC connected.
To turn it back on, Double-click "\tool\WarnOn.REG" from the supplied 
CD-ROM.

DIFFICULTY

SUGGESTIONS