Control Panel; Windows Firewall; My Computer- Page 54

Troubleshooting

48

8

• Windows

®

 XP SP2 and XP Professional x64 Edition users

1

Click the 

Start

 button, 

Settings

, and then 

Control Panel

.

2

Double click 

Windows Firewall

.

3

Click the 

General

 tab. Verify that 

Off (not recommended)

 is selected.

4

Click 

OK

.

• Windows

®

 XP SP1 users

1

Locate the “Windows” key on your keyboard. These are the keys with the Windows logo on it.

2

Press the “Windows” key plus the “E” key to open 

My Computer

.

3

On the left, right click 

My Network Places

, click 

Properties

, then right click 

Local Area Connection

 and click 

Properties

.

4

Click the 

Advanced

 tab. Under 

Internet Connection Firewall

, verify that the box next to 

Protect my computer...

 is unchecked. If the box is selected, click the box to remove the 

check. Then, click 

OK

.

5

Once your firewall is disabled, try reinstalling the Brother software package. For instructions 
on how to install from the CD-ROM, use the Quick Setup Guide we have provided with the 
machine.

6

If the installation completed successfully, the Firewall on your computer was rejecting the 
necessary network connection. In this case, you will need to disable the Firewall on your 
computer whenever you install the network drivers.

Note

After the Brother software package is installed, enable again your Firewall. For instructions on how to re-
enable your Firewall software, refer to your User’s Guide or contact the Firewall software manufacturer.

„

For Macintosh

®

Select again your machine in the DeviceSelector application located in Macintosh 

HD

/

Library

/

Printers

/

Brother

/

Utilities

 or from the model pull-down list of the ControlCenter2.

g

Reset the print server back to its default factory settings and try again. For the information how to reset 
to the factory default settings, see 

Restoring the network settings to factory default

on page 26.