About fax machines; Custom features; Do you have Voice Mail on the phone line?- Page 34

1 - 13

   INTRODUCTION

About fax machines

Custom features

Do you have Voice Mail on the phone line?

If you have Voice Mail on the phone line where you will install your 
new MFC, 

there is a strong possibility that Voice Mail and the MFC 

may conflict with each other while receiving incoming calls

.

Why should there be problems?

Since both the MFC and Voice Mail will pick up the call, after the 
number of rings you have set, each of them has the ability to keep 
the other from receiving calls.

For example, if your Voice Mail is set to answer after two rings and 
your MFC is set to answer after four, your Voice Mail will stop your 
MFC from receiving faxes.

If you set Voice Mail and the Brother MFC to answer after the same 
number of rings, there is no way of knowing which one will answer 
first. It is important to remember that neither Voice Mail nor the MFC 
can pass the call back to the other after the call has been answered.

How can you avoid possible problems?

A very good way to avoid problems like the one mentioned, 

is to get 

a second phone number on your present phone line

.

Many people with Voice Mail choose an alternative service, which is 
called “Distinctive Ring”, and they are very satisfied with it. 
(See 

Distinctive Ring

 on page 5-11.)

Another way to avoid possible problems is to replace your Voice Mail 
with an answering machine. Your Brother MFC is designed to work 
with an answering machine or TAD (telephone answering device).

(See 

Connecting an external telephone answering device (TAD)

 on 

page 1-16.)