Curled or wave; Wrinkles or creases; Examples of poor print - Page 127

Troubleshooting and routine maintenance

113

Curled or wave

„

Check the paper type and quality. High temperatures and high humidity will 
cause paper to curl.

„

If you do not use the machine often, the paper may have been in the paper 
tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper 
stack and then rotate the paper 180° in the paper tray.

Wrinkles or creases

„

Make sure that paper is loaded properly.

„

Check the paper type and quality. (See 

Acceptable paper and other 

media

 on page 12.)

„

Turn over the stack of paper in the tray or rotate the paper 180° in the input 
tray.

Envelope creases

a

Open the back cover.

b

Press against the "1" on the blue levers on either side of the machine as 
shown below.

c

As the top of the lever rotates backward, lift the bottom portion of the lever 
from below until it stops.

d

Close the back cover and resend the print job.

Note

When you have finished printing, open the back cover and reset the two blue 
levers back to their original position.

Examples of poor print 
quality

Recommendation

B DEFGH

abc efghijk

A

C D

b c d e
1 3 4

ABCDEFG

EFGHIJKLMN