Problem: ; When this Message Appears; Problems and Solutions- Page 71

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When this Message Appears

[Password error]
Password error.
Cannot access the 
security folder.

Problem: 

•

When password authorization for the SV-Manager fails three 
consecutive times, the password for the SV-Manager becomes 
invalid.

Solution:

•

If the password is still valid for the unit, delete the password 
invalid state in the unit. Refer to "Password Invalid State" 
on page 64.

[File loading error]
File type not supported.

Problem: 

•

The selected intermediate file format, BVD file, may not be a 
unit-specific file or may be damaged.

Solution:

•

Confirm whether the selected file is a unit-specific BVD file.

Problem: 

•

The application software of the selected content source file 
may not be installed on the PC or not associated with the print 
operation.

Solution:

•

Install the application software of the selected content source 
file.

•

Open the content source file with the application software and 
create unit-specific files from the print process.

[Initializing error]
Unexpected error.

Problem: 

•

An unknown error has occurred during the initialization of the 
unit.

Solution:

•

Change unit or memory card and initialize the unit. If 
initialization is successful, the unit or memory card is 
abnormal.

•

If an error occurs with the unit or memory card in the above 
procedure, the SV-Manager may be abnormal. Reinstall the 
SV-Manager.

[Start-up Error]
Software configuration 
error.

Problem: 

•

The SV-Manager may be abnormal.

Solution:

•

Reinstall SV-Manager.

Message

Problems and Solutions