Customer Assistance Information ; Reporting Safety Defects ; Section 7- Page 401

Customer Assistance Information ......................7-2

Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text Telephone

(TTY) Users ...............................................7-4

Customer Assistance Offices ............................7-4
GM Mobility Program for Persons with

Disabilities ..................................................7-5

Roadside Assistance Program ..........................7-5
Courtesy Transportation ...................................7-6

Reporting Safety Defects ..................................7-8

Reporting Safety Defects to the United States

Government ...............................................7-8

Reporting Safety Defects to the Canadian

Government ...............................................7-9

Reporting Safety Defects to General Motors .......7-9
Service Publications Ordering Information ...........7-9

Section 7

Customer Assistance Information

7-1

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