Error Message; Copy operation in progress; Printing operation in process- Page 72

60

Dust on Drum

The primary corona wire on the 
drum unit needs to be cleaned.

Clean the primary corona wire on the drum unit. 
(See 

Cleaning the corona wire

 on page 71.)

Fuser Error

The temperature of fuser unit does 
not rise at a specified temperature 
within specified time.

Turn the power switch off, wait a few seconds, 
and then turn it on again. Leave the machine for 
15 minutes with the power on.

The fuser unit is too hot.

No Paper

The machine is out of paper or 
paper is not properly loaded in the 
paper tray.

Do one of the following:

„

Refill the paper in the paper tray or MP tray.

„

Remove the paper and load it again.

No Tray

The paper tray is not completely 
closed.

Close the paper tray properly.

Out of Memory

The machine’s memory is full.

Copy operation in progress

Do one of the following:

„

Press 

Start

 to copy the scanned pages.

„

Press 

Stop/Exit

 and wait until the other 

operations in progress finish, and then try 
again.

Printing operation in process

Do one of the following:

„

Reduce print resolution. (See 

Advanced tab 

in the Software User’s Guide on the 
CD-ROM

.)

„

Clear the data from the memory by pressing 

Job cancel

.

Paper Jam 

Back

The paper is jammed in the back of 
the machine.

(See 

Paper jams

 on page 63.)

Paper Jam 

Duplex

The paper is jammed in the duplex 
tray.

(See 

Paper jams

 on page 63.)

Paper Jam 

Inside

The paper is jammed inside the 
machine.

(See 

Paper jams

 on page 63.)

Paper Jam 

MPTray

The paper is jammed in the MP tray 
of the machine.

(See 

Paper jams

 on page 63.)

Paper Jam 

Tray1

Paper Jam 

Tray2

The paper is jammed in the paper 
tray of the machine.

(See 

Paper jams

 on page 63.)

Replace Fuser

It is time to replace the fuser unit.

Call Brother Customer Service to replace the 
fuser unit.

Replace Laser

It is time to replace the laser unit.

Call Brother Customer Service to replace the 
laser unit.

Replace PF 

Kit1

It is time to replace the paper 
feeding kit for Tray 1.

Call Brother Customer Service to replace the 
PF Kit 1.

Error Message

Cause

Action