6 - 4 TROUBLESHOOTING
NC9100h_FM6.0
1
The problem may be the result of mismatched or duplicate IP
addresses. Verify that the IP address is correctly loaded into the
Print/Scan server (via the configuration page. Make sure that no
other nodes on the network have this address (DUPLICATE IP
ADDRESSES ARE THE BIGGEST CAUSE OF TCP/IP
PRINTING PROBLEMS).
2
Make sure that the TCP/IP protocol of the Print/Scan server is
enabled.
3
If you used rarp, make sure that you started the rarp daemon on
any workstation using the rarpd, rarpd-a, or equivalent
command. Verify that the
/etc/ethers
file contains the
correct Ethernet address and that the Print/Scan server name
matches the name in the
/etc/hosts
file.
4
If you used bootp, make sure that you started the bootp daemon
on any UNIX workstation and bootp is enabled (i.e., the “#” is
removed from the bootp entry) in the
/etc/bootptab
file is
correctly configured.
5
Also verify that host computer and the Print/Scan server are
either on the same subnet, otherwise that the router is properly
configured to pass data between the two devices.
Windows
®
98/Me Peer to Peer Print (LPR)
Troubleshooting
If you are having trouble printing on a Windows
®
98/Me Peer-to-Peer
network (LPR method), check the following:
1
Make sure that the Brother LPR Port driver is correctly installed
and configured according to the “TCP/IP Printing” on page 4-5.
2
Try to turn the
Byte Coun
t on in the
Configure port
area of
printer driver properties.
You may find that during the installation of BLP software, the screen
that prompts you for a Port name is not displayed. This may happen
on some Windows
®
98/Me computers. Press the ALT and TAB keys
to make it appear.