The label is not ; The ink ribbon is ; separated from the - Page 75

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 TRO

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BLESHOOTING

What to do when...

The label is not 
printed correctly.

Is the tape cassette installed 
correctly?

When installing a cassette, 
press firmly until it clicks into 
place.

Is the print head clean?

If not, clean the print head 
using a cotton swab or 
optional print head cleaning 
cassette (TZ-CL4).

Is Cut Option set to Chain or 
No Cut?

When these options are set, 
the tape is not fed after 
printing the label. Check the 
Cut Option setting, or hold 
down the 

 key and press 

the 

 key to feed and cut 

the tape.

The ink ribbon is 
separated from the 
ink roller.

Is the ink ribbon in the tape 
cassette loose, or did you 
pull on the label coming out 
of the tape exit slot?

If the ink ribbon is broken 
replace the tape cassette. If 
not, leave the tape uncut and 
remove the tape cassette, 
then wind the loose ink 
ribbon onto the spool as 
shown in the figure.

The P-touch stops 
while printing a label.

Is there enough tape 
remaining in the tape 
cassette?

The striped tape indicates 
you have reached the end of 
the tape. Replace the tape 
cassette when the striped 
tape appears.

Are the batteries weak and is 
the AC adaptor 
disconnected?

Replace all batteries or 
connect the AC adaptor 
directly to the P-touch.

Problem

Cause

Solution

Spool