REGULAR MAINTENANCE AND TROUBLESHOOTING- Page 124

13-10

13-10

13-10

13-10

13-10

REGULAR MAINTENANCE AND TROUBLESHOOTING

3550-US-5.0

Error Codes

20 XX, This error code is usually caused by a poor telephone line, or having a special
80 01,

telephone service such as “Call Waiting” assigned to this line.

90 01

74 00

The sending machine sent a disconnect command from their location. This could
be caused by a document jam, a recording paper empty, or mechanical problems
on their unit, or there may be problems on the telephone line.

A0 11

The sending side disconnected the transmission. This could be caused by their
stopping the transmission before completion.

FF  XX

This is a mechanical error on your fax machine. For example: FF EA “Document
Jam”. Please clear the jam and try to send again.

CONNECTION FAIL

You requested the polling function even though the remote station does not have the polling
feature.

COOLING DOWN and PLEASE WAIT

When the temperature of the drum unit or toner cartridge becomes too hot, the machine will pause
its current print job and go into Cooling Down mode.  During the Cooling Down mode you will hear
the cooling fan running while the display on the machine shows COOLING DOWN and PLEASE
WAIT.  You must wait and allow the machine to resume printing when it is ready.

COVER OPEN

The top cover or Multipurpose sheet feeder cover was not completely closed.  Please check each
of them.

DISCONNECTED

The telephone line was disconnected by the other party during the communication. Try calling
the other party to see what happened.

DOCUMENT JAM

The documents were not inserted properly, or the documents were not fed properly, or the
documents were too long.
Open the control panel and remove the documents. (See page 13-5~6.) Then close the control
panel, press Stop

Stop

Stop

Stop

Stop and insert the documents again, adjusting the guides on either side of the

document, and try sending the fax again.
Original documents should be straight, non wrinkled, to be correctly fed. Otherwise the
documents may occasionally jam.

MACHINE ERROR XX and PRESS STOP KEY

Turn off the power. Then contact the Customer Service number listed on page 13-9.

NO RESPONSE/BUSY

The number you called does not answer or is busy.  Or, you may have reached a number that is
not connected to a fax machine. Check the number and try again.

NOT REGISTERED

The One-Touch key or Speed-Dial number you pressed has no number assigned to it. You will have
to register a phone number. (See page 4-4~7.)