M-10 - Page 213

Confidential

9-25

M-10 

Pickup function of paper tray does not work. 

Possible cause 

Step 

Check 

Result

Remedy 

Link lever 
does not move 
smoothly. 

1 

Does the link lever work? 
Isn't the link lever bent? 

Yes  Remove the cause of non-

smooth operation of the link 
lever. 
Replace the link lever. 

Pickup roller 
holder ASSY 
does not move 
smoothly. 

2 

Does the pickup roller 
holder ASSY move up and 
down? 

No 

Replace the pickup roller holder 
ASSY. 

Main motor 
failure 

3 

Does the main motor work? 

No 

Replace the main motor. 

Pressure plate 
drive cam 
failure 

4 

Does the pressure plate 
drive cam rotate? 

No 

Replace the main frame L 
ASSY. 

M-11 

The new toner is not sensed. 

Possible cause 

Step 

Check 

Result

Remedy 

The toner 
cartridge is 
not set to the 
main body 
correctly 

1 

The toner cartridge is not 
inserted completely. 

Yes  Reset the cartridge. 

New toner 
detection 
switch failure 

2 

Isn't the toner sensed even 
if the switch is held? 

Yes  Replace the switch. 

Main PCB 
failure 

3 

Is the problem solved by 
replacing the main PCB? 

No 

Replace the main PCB.