For Windows; For Macintosh; Printer Setup Utility- Page 79

Troubleshooting

10 - 2

10

2

Check to see if there is any LED activity. Brother print servers have two LEDs on the back panel of the 
machine. The upper green LED shows Link/Activity (Received/Transmit) status. The lower orange LED 
shows Speed status.

•

No light: If the upper LED is off, then the print server is not connected to the network.

•

The upper LED is green: The Link/Activity LED will be green if the print server is connected to a 
Ethernet network.

•

The lower LED is orange: The Speed LED will be orange if the print server is connected to a 100 Base 
TX Fast Ethernet network.

•

The lower LED is off: The Speed LED will be off if the print server is connected to a 10 Base T Ethernet 
network.

3

Print the Network Configuration List and check if the settings such as IP address settings are correct for 
your network. The problem may be the result of mismatched or duplicate IP address. Verify that the IP 
address is correctly loaded into the print server. And make sure that no other nodes on the network have 
this IP address. For information on how to print the Network Configuration List, see Printing the Network 
Configuration List on page 3-16.

4

Verify that the print server is on your network as follows:

For Windows

®

Try pinging the print server from the host operating system command prompt with the command:

ping ipaddress

Where 

ipaddress

 is the print server IP address (note that in some instances it can take up to two 

minutes for the print server to load its IP address after setting the IP address). 

For Macintosh

®

For Mac OS

®

 9.1 to 9.2

(1) From the Apple menu, open the Chooser.

(2) Click the Brother Color (IP) icon, and make sure that your print server name appears in the right 

frame. If it is visible, then the connection is good. Otherwise, go to Step 5.

For Mac OS

®

 X 10.2.4 or greater

(1) From the Go menu, select Applications.

(2) Open the Utilities folder.

(3) Double-click the Printer Setup Utility icon. (For Mac OS

®

 X 10.2.x users, double click the Print 

Center icon)

(4) Click Add.