Wireless network troubleshooting; Wireless setup problems; Wireless connection problem- Page 176

Brother MFC-9840CDW Network User's Guide

Table of Contents

NETWORK USER’S GUIDE MFC-9840CDW
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Troubleshooting

166

15

Wireless network troubleshooting

15

Wireless setup problems

15

The Brother print server is not found during setup by the Wireless Device Setup Wizard.

15

a

Make sure that the machine is powered on, is on-line and ready to print.

b

Move your computer closer to the Brother machine and try again.

c

Reset the print server back to its default factory settings and try again. For the information how to reset 
to the factory default settings, see 

Restoring the network settings to factory default

on page 104.

Why do I have to change my machine’s network setting to “Wired LAN” during setup although I am 
trying to setup Wireless LAN?

15

If you are using Windows

®

 98/98SE/Me/2000, Mac OS

®

 X 10.2.4 or greater or your computer is connected 

to the wireless network using a network cable, it is recommended you temporarily connect the machine to 
your access point, hub or router using a network cable. You will also need to change your machine’s network 
setting to wired LAN temporarily. Your machine’s network setting will be changed to wireless LAN during the 
course of the setup.

„

For Windows

®

:

See 

Using the Setup Wizard from the control panel

on page 26 or 

Wireless configuration for 

Windows

®

on page 33.

„

For Macintosh

®

:

See 

Using the Setup Wizard from the control panel

on page 26 or 

Wireless Configuration for 

Macintosh

®

on page 58.

Wireless connection problem

15

The wireless network connection is sometimes disabled.

15

The wireless network connection status is affected by the environment where the Brother printer and other 
wireless devices are located. The following conditions may cause connection problems:

„

A concrete or metal framed wall is installed between the Brother machine and the access point.

„

Electric appliances such as televisions, computer appliances, microwave ovens, intercoms, 
mobile/cellular phones and the battery chargers and AC power adapters are installed close to your 
network.

„

A broadcast station or high-tension wire is located close to your network.

„

A nearby fluorescent light is being switching on or off.

Detailed Information for Brother MFC-9840CDW Network User's Guide

Lists of information found in Brother MFC-9840CDW Network User's Guide - Page 176

  • 4. Why do I have to change my machine’s network setting to “Wired LAN” during setup although I am trying to setup Wireless LAN?
  • 2.4 or greater or your computer is connected to the wireless network using a network cable, it is recommended you temporarily connect the machine to your access point, hub or router using a network cable.
  • 33. „ For Macintosh ® : See Using the Setup Wizard from the control panel on page 26 or Wireless Configuration for Macintosh ® on page 58.

FAQ (Frequently Asked Questions) for Brother MFC-9840CDW Network User's Guide - Page 176

  • For the information how to reset to the factory default settings, see Restoring the network settings to factory default on page 104. Why do I have to change my machine’s network setting to “Wired LAN” during setup although I am trying to setup Wireless LAN?

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