Network print software installation problems; Control Panel; Windows Firewall- Page 170

Brother MFC-9840CDW Network User's Guide

Table of Contents

NETWORK USER’S GUIDE MFC-9840CDW
background image

Troubleshooting

160

15

Windows Vista™ users:

15

a

Click the 

Start

 button, 

Control Panel

Network and Internet

Windows Firewall

 and click 

Change 

settings

.

b

When the 

User Account Control

 screen appears, do the following.

„

Users who have administrator rights: Click 

Continue

.

„

For users who do not have administrator rights: Enter the administrator password and click 

OK

.

c

Click the 

General

 tab. Make sure that 

Off (not recommended)

 is selected.

d

Click 

OK

.

Note

After the Brother software package is installed, enable again your Firewall.

 

„

For Macintosh

®

Re-select your machine in the DeviceSelector application located in 

Mac OS X

 or 

Macintosh HD

 (Startup 

Disk)/

Library

/

Printers

/

Brother

/

Utilities

 or from the model pull-down list of ControlCenter3.

Network print software installation problems

15

The Brother print server is not found during the setup of the network print software or from the 
installation of the printer driver of the Brother machine in Windows

®

.

The Brother print server is not found using the Simple Network Configuration capabilities of 
Mac OS

®

X.

15

Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of 
this User’s Guide before installing the network print software or printer driver.

„

For a network with an Ethernet cable connection
Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 
of this User’s Guide before installing the network print software or printer driver.

„

For a wireless network
Make sure you have completed the IP address setting and wireless network settings of the Brother print 
server according to Chapter 3 of this User’s Guide before installing the network print software or printer 
driver.

Check the following:

a

Make sure that the machine is powered on, is on-line and ready to print.

Detailed Information for Brother MFC-9840CDW Network User's Guide

Lists of information found in Brother MFC-9840CDW Network User's Guide - Page 170

  • 3. Network print software installation problems 15 The Brother print server is not found during the setup of the network print software or from the installation of the printer driver of the Brother machine in Windows ® .

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