Network problems (HL-2150N / HL-2170W only); Other problems; For Macintosh® with USB- Page 106

Troubleshooting

98

6

Network problems 

(

HL-2150N

 / 

HL-2170W

 only)

6

For problems concerning using your printer on a Network, see the Network User’s Guide on the CD-ROM we 
have supplied. Click 

Documentation

 on the menu screen.

The Network User’s Guide in HTML format will be installed automatically when you install the driver. Click the 

Start

 button, 

All Programs

1

, your printer, and then User’s Guide.

You can also view the manuals in PDF format by accessing the Brother Solutions Center 
(http://solutions.brother.com).

1

Programs

 for Windows

®

 2000 users

Other problems

6

For Macintosh

®

 with USB

6

Problem

Recommendation

The printer does not appear in 

Print Center

 (Mac OS

®

 X 10.2) 

or 

Print Setup Utility

 (Mac 

OS

®

 X 10.3 or greater).

„

Make sure that the printer is turned on.

„

Make sure that the USB interface cable is connected correctly.

„

Make sure the printer driver is installed correctly.

Unable to print from the 
application.

„

Make sure that the supplied Macintosh

®

 printer driver is installed in the 

Hard Disk

and that it is chosen with 

Print Center

 (Mac OS

®

 X 10.2) or 

Print Setup Utility

(Mac OS

®

 X 10.3 or greater).